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Courses and Modules

Specialized Trainings Offered

1. Communities, CBOs, NGOs

Theatre and Peace Building
Restorative Justice
Project Evaluation
Project Grant Writing and Fundraising
Women
Food Security
Interpersonal Mediation
Collaborative & Problem-based learning
Participatory Research, Project Design and Evaluation

2. Governments
(Band Councils, DFAIT)

Institutional Governance
Indigenous Governance & Natural Resource Sustainability

3. International Intergovernmental Organisations

Community-based Peacebuilding
Creating Partnerships
International Human Rights
Multi-party Negotiations
Peacekeeping and Conflict Resolution

 

Courses and Modules: General Training

All workshops and educational courses are delivered in customized formats spanning from half-days to multiple days. Consultation with the client ensures that the content reflects the needs of participants, optimizing opportunities to gain conceptual and practical skills while developing overall organizational capacities.

Conflict Resolution Skills: Making the Workplace Better
Too often conflicts in the workplace can expand/escalate/spiral into dynamics that impede productivity, good communication, and healthy relationships. It’s important to understand conflict as an everyday occurrence that can either create a destructive environment or, better, an opportunity to strengthen interpersonal communication, teamwork and effective workplace collaboration. This workshop will include strategies for de-escalating conflict, building effective communication, utilizing interest-based problem-solving, and developing processes for strengthening group effectiveness.

Conflict Resolution System Design: Making an In-House Process
Have you ever seen workplace or organizational conflicts get out of hand and wondered later if there could have been a better way to address them? Is there a way to develop an in-house process of managing conflicts that is timely, transparent, consistent and accountable? This workshop provides an overview of
different approaches and specific models for building a solid in-house system. Participants will learn essential elements to assist in creating a process that spans from the initial identification of the conflict onwards to steps in engaging parties to raise concerns, outline key interests, develop a clear process of dialogue, consider their options, and negotiate workable resolutions.

Group Facilitation 1: Making Meetings Effective
Have you ever been in a group meeting where you were silenced, bored, confused or frustrated? The ability to organize and facilitate effective meetings is a key competency for achieving goals, fostering creativity, organizing collaboration and implementing complex projects. This workshop will focus on participatory and inclusive approaches within groups for enhancing collaboration and teamwork, effective agenda and goal setting, and group accountability.

Groups Facilitation 2: Making Participatory Decisions
Whether by consensus, small committee, large group, executive or experts, how we make decisions has an impact on participation, satisfaction and the quality of outcomes envisioned. In this workshop we will explore different decision-making models with an emphasis on inclusive and participatory approaches that enhance leadership, engagement, motivation, trust and capacity for everyone in the team.

Group Facilitation 3: Advanced Skills for Inclusive Engagement
What have been some for the skills you have seen in a great facilitator? In many ways, the building blocks of group facilitation are good listening, inviting dialogue, assisting people to build upon each other’s ideas, and leave space for diverse/opposing opinions. Easily identified but not simple to master, this workshop will specifically focus upon democratic facilitation philosophy, skills and techniques that builds team cohesion, respect, and participation. We will learn identify group roles, key process and communication strategies for facilitators, and ways to effectively respond to conflict while keeping group dialogue respectful and focused.

Advocacy Training and Public Interest Organizing: Making Change Happen
Advocacy is often part of many organizations’ mandates encompassing relations with funders, working on community issues, influencing public policy, and developing strategic networks of common interests. Achieving positive results involves multiple skills, clear processes of collaboration with partners, and focused goals with measurable outcomes. In this workshop participants will learn the ABCs of using research, education and action to successfully advocate and organize around issues of concern. The workshop will focus on developing communication and advocacy strategies that engage constituencies and allies, build networks, and coordinate research and action.

Good Governance: Making Boards and Networks Run Well
Have you ever witnessed a good organization go off the rails because of poor group collaboration, deep distrust and/or messy decision-making? Working together well on a Board or Executive is a challenging and complex task in the best of times. Interpersonal conflict, policy disagreement, external pressures and the lack of clear processes and decision-making are just a few of the reasons why Boards can collapse into disarray and recriminations. Well-functioning organizations, Boards and groups need good governance structures that are transparent, accountable and responsive. In this workshop participants will explore the importance of inclusive processes and participatory decision-making, clear roles and responsibilities, respectfully collaborating across differences of opinions and styles, and, of course, how to constructively handle their own conflicts in the process.

Multi-Party Negotiation: Making Everyone a Negotiator (3-5 Days)
Whether we lead, facilitate or participate in negotiations as managers, team leaders, committee and board members, unionized staff, or volunteers, there are important skills for creating processes and agreements that aim to maximize a beneficial outcome for all involved. This skills-based and experiential course is designed to enhance participants’ skills for assessing, managing, facilitating and negotiating in multi-party stakeholder settings. With a focus on interest-based approaches, participants will study their own negotiating styles, analyze conflicts, practice multi-party negotiations, and explore what makes for difficult negotiations and how to address this. In addition, we will examine the impact of democratic mediators on the negotiating process, issues of power, organizational capacity-building, and BATNA (Best Alternative to a Negotiated Agreement).

The course will be a blend of skill-building exercises and practice, discussions on central issues and an exploration of relevant case studies in order to understand negotiation dynamics, with an outcome of adapting these models to diverse settings.